Scenario: The Griffin can’t login to Logue’s Databases
What to do if your CHC Password is not working
|Question #1||The Griffin can’t remember his login to access peer-reviewed journals from Logue Library. He knows the personal password that he created and thinks that his login is firstname.lastname@example.org. He continues to login until his credentials are locked.|
|Answer: The login for Logue Library should not contain the @chc.edu. If you use it, you will not get access. If you continue to do this, the system will block you because of the login issue. |
Remember: The Griffin username is griffint. Your password is the same as the one you created for your email.
|Question #2||What should The Griffin do now that they are locked out of their CHC Account?|
(a) Contact the Logue Librarians @ Librarians@chc.edu
They will tell him to contact the IT Dept. to get his password reset.
Or they will email him a handout with instructions to reset his password himself.
(b) Contact the IT Department:
Email: WHD@chc.edu or phone 215-248-7195.