How to Login “Off Campus”

Scenario: The Griffin can’t login to Logue’s Databases

What to do if your CHC Password is not working…

Question #1: Chestnut Hill College’s The Griffin can’t remember his login to access peer-reviewed journals from Logue Library.  He knows the personal password that he created and thinks that his login is griffint@chc.edu.  He continues to login until his credentials are locked.

Answer: The login for Logue Library should not contain the @chc.edu.  If you use it, you will not get access.  If you continue to do this, the system will block you because of the login issue.  

Remember: The Griffin username is griffint combined with his password.  This is the correct way to login to Logue’s databases.

Question #2: What should the Griffin do now that they are locked out of their CHC Account?

Answer:

(a) Contact the Logue Librarians at Librarians@chc.edu.  They will tell him to contact the IT Dept. to get his password reset. Or they will email him a handout with instructions to reset his password himself.

(b) Contact the IT Dept. directly at WHD@chc.edu or phone (215) 248-7195