Questions & Answers
If you don’t find what you need in the search results, contact a Logue Librarian via email at Librarians@chc.edu. You can also choose to contact us via or chat by using the prompt at the bottom of the Logue Library webpage.
If you don’t see your question here, chat with us..
We’ll respond ASAP and we may even add your question to this list!
|Question: Where can I find your operating hours?|
|Answer: Our hours for today’s date can be found at the top of the home page in the “Library Hours,” field. View our calendar here.|
|Question: I am curious who Logue Library is named for…|
|Answer: The Library is named for Sister Maria Kostka Logue, president of the College from 1924-1954.|
|Where is the contact information for each Librarian?|
|You can view our Staff Directory here.|
|Question: When I follow the link for various databases from your website, a new page comes up with the message: “This site can’t provide a secure connection; ezproxy.chc.edu sent an invalid response.” I cannot even get to a place to sign in with my CHC credentials to access the databases. When I am at work, I get a different error message.|
|Answer: This is a common problem that occurs when browsers try to connect to old data through the cache. Simply clearing your cache and/or restarting your computer should fix the problem. For instructions on how to do this for all browsers, click here.|
|What is an Interlibrary loan?|
|Here is the scenario: You want to obtain a book but you see in Logue’s Catalog or EBSCO that this book is not on Logue’s shelves. |
However, you can I borrow this book through our Interlibrary Loan Request’s form. The form will go to our Print Services Librarian and she will try to get the book for you. Here is a link to the form.
|What are Reserve Materials?|
|A Faculty member can reserve items for their students to check out. Fill out our request form and we will place your materials on the shelf behind the Reference Desk.|
|Question: I couldn’t find where to reserve books. I see how to find books, but what about putting them on hold?|
|Answer: If you see that a book is checked out, contact a Logue Librarian via email at Librarians@chc.edu or call (215) 248-7050 and we will place it on hold for you. At this time the library’s catalog does not allow you to place the hold directly.|
|Question: How do I cite a Social Media post?|
|Answer: GREAT question. We decided to write a whole blog post about this and create a handy chart to go with it! Check it out.|
Database Login for OFF Campus Access
|Question: What do I use to log in to databases from off campus? I am being asked for a username & password. |
Here is a screen shot of the Logon page below.
|Answer: Click here for our short tutorial|
|Question: I heard that Logue Library has an App called, “Logue Link,” Is this true?|
|Answer: Yes, we do have a new App that was created with the help of the Computer Science Department. |
Below is information on the App and downlead options.
Logue Link App Information
- Video – Logue Link App: Download with Google Play Store
- Video – Logue Link App: Download with Apple App Store
|Question: Is food allowed in the library?|
|Answer: A small snack is not going to be a problem, but please do not bring in entire meals. You can enjoy your hot food in McCaffery, which is right across the street, and return to the library afterward. Please do not have food delivered to the library!|
|Question: How do I find the Academic Journals for my paper?|
|Answer: On the home page, look for the tab, “Search Everything Here.” This will take you to our EBSCO Databases for Academic Journals that contain their articles. |
Here is a screen shot of the EBSCO search page.
|Question: How do I find Books for my paper?|
To access the Books in Logue’s Catalog, click on the tab, “Books, Databases and Other Online Resources.” Then click on the drop-down menu and choose Logue Library Catalog.
This will take you to the following screen shown below.
|Question: Do I need to bring items back to the library to renew them?|
|Answer: No, you can ask at the circulation desk (with or without the item), call, email, or contact us via the chat prompts at the bottom of our web pages. If there is a hold on the book, we will ask you to return it; otherwise we will reply with your new due date.|
|Question: Do I need my student ID to take a book out? I lost my ID. Can I provide my student ID number or my name?|
|Answer: You do need an ID to check out library materials, including reserves. If you’ve lost an ID card we can look you up in the system as long as you provide another photo ID. Eventually, you should replace your student ID. If someone else begins using your lost ID in the library, you could be responsible for stolen material.|
|Question: What if I am a Guest at Logue Library?|
|Answer: When you are a Guest at Logue Library, you must stop at the Circulation desk, sign a ledger, and leave your ID such as a Driver’s License. When you are ready to leave just stop by at the desk, and we will return it to you.|
|The computers are free you can use in our lab, and we will give you the Guest Login to access the Internet. You can also bring in your own device and we can give you the Wi-Fi code as well.|
|If you would like to take out items from the library, then you will have to purchase a Guest library pass that is $30.00|
|EBSCO eBooks are compatible with the following Mobile Apps:|
|Logue Link App|
Adobe Digital Editions app for iOS and Android devices.
Txtr app for iPhone and Android devices.
All apps supporting the Adobe eBook DRM.
|EBSCOhost eBooks are compatible with all devices and apps supporting Adobe eBook DRM, a standard used by most popular eBook providers, including Google Play. A complete list of Adobe eBook DRM compatible devices and apps is available here.|
|EBSCO eBooks are compatible with all devices and apps supporting Adobe eBook DRM, a standard used by most popular eBook providers, including Google Play.|
|Note: EBSCO does not support mobile devices that use the Windows Operating System.|
EBSCO eBooks are compatible with the following eBook Readers
Logue Link App: Download with Google Play Store or Apple
|Question: Do you have a place for computers in the library?|
|Answer: We have a small public computer lab to your right when you first walk in the front door which allow you to print. If you bring your laptop, we have plenty of study carrels throughout the building near outlets, as well as outlets in the reference room.|